How to Drive Safely During the Holidays

When someone attacks you,your company’s brand or your personal or business reputation,the last thing you want to do is be complacent. Along the same lines as -,you may need to implement more than one process or strategy to manage your reputation,depending upon the sort of risk your business is open to.

Whether or not you choose to make yourself public on the Internet,you’ll still have an online presence. This isn’t just true of celebrities,this is true of most anybody. Lots of customers find social media the first way to look for a fast response and direct access and get in contact with companies. Naturally,this makes social media the first place you want to broadly and fully deploy your best customer reviews to the public eye.

You can improve your online presence even further with more places to publish reviews,such as a blog,active social media involvement,personal profiles,and more.

In addition,on review sites or online directory listings that you manage,such as Google Maps,you can directly stay in contact with your customers,handle complaints if any,and reply to their comments. Just replying to reviews alone will show an increase in commitment & power on your part as a business owner – especially when it comes to acknowledging the plight of the person you’re replying to.

Which brings us to the next point: verifying the truthfulness of a review. In your online reputation management,you must monitor your customer feedback very closely,and make sure every review that comes to you,matches up to a customer who you’ve actually served and who’s on your records. This is so important because some negative reviews can be from jealous competitors vying for attention.

First of all,to get an idea of whether the complaint is true or false,take a look at the reviewer’s handle,how many reviews they’ve posted,the nature of their reviews if they’ve left more than 1,and their history on Google Maps. If the review is posted by one person only,or that person posts only one type of review – fake negative reviews trying to undermine businesses of all kinds – then most likely their comments are untrustworthy,and asking them: “We’ve never had you on record as a customer…is this a possible competitor review?” Don’t sound angry,sound respectful – because fighting fire with fire in public can backfire and leave a nasty burn on your reputation.

Some fake negative reviews can even be pessimistic,assumptive comments posted by people who,while not having worked with you,approach your line of work with a certain skepticism,and want to never miss the first opportunity to blindly denounce the industry based on hearsay and myths without taking a moment to see its virtues.

While it is much more comfortable dealing with kudoses,negative feedback is not always easy to treat with. When you learn how to correctly handle negative feedback,and bolster the positive attributes of what you do just like - does,there is a better chance you will find another customer giving similar negative feedback in future,apart from anything else.

A well-known and highly respected jewelry business in Oak Park,Illinois is shutting its doors for good after three decades of selling jewelry. Oak Park Jewelers,located near Vantage,business apartments and short-term rentals,will be closing its doors after spending 33 years in the village,according to owners Ron Nikel and Gary Ciccione. The closure comes as the two men have decided to start their retirement,and not because of poor business.

Instead of quietly just shutting down one day,Ron Nikel and Gary Ciccione decided to make the announcement on a Facebook wall post which resulted in friends,family and customers unleashing a torrent of outpouring love and support. While some customers are devastated to see the store closing,others are happy that Ron and Gary will get to retire and spend some more time doing the things they love with their family and friends. Another common description for the closure from fans was “bittersweet.”

Before shutting their doors for good,Ron Nikel and Gary Ciccione decided to offer up most of the store’s inventory for up to 70% off,resulting in a ton of good deals.

After making the announcement and hearing from their customers,Nikel and Ciccione decided to share another post on their Facebook page. “We would like to thank our loyal customers of the past 33 years,for letting us be a part of the milestones in your lives. From graduation to engagements and anniversaries to retirements,it has been a pleasure and privilege to serve you and your families.”

“We’ve been in the business for 40-plus years,” Ciccione added in follow up interviews. “It’s been a long time. I have a son out east who has a family,so I’m going to be part of that. I also have a couple grandkids here,so I’ll be back and forth.”

Are you designing a personal or business website? Well,you need to use the best web design tips to help you bring more business to your site. Here are some of the top web design tips you should consider in 2019.

Black And White Palettes

Colour is one of the important parts of any website. It can be used to create a mood,unify your brand and guide users through the site’s pages since it creates visual landmarks. If you want to make an impressive statement with your website in 2019,you should consider using black and white palettes. The white areas will be clean and reserved. The black areas will create out an assertive strong impression.

Use Natural And Organic Shapes

Many web designers in the past have relied on natural shapes with smooth lines for their masterpieces. You can create a sense of stability on your site by using geometric structures such as rectangles,squares and triangles along with their sharp corners. Note that,most of the website design trends for 2019 are mostly about bringing out comfort and accessibility.

Bear in mind that because organic shapes are mostly asymmetrical and imperfect,they can provide depth to your site’s design. Therefore,the page elements will stand out accordingly. Basically,you need to make the web design feel more human by creating the illusion of movement.

Those SmallInteractions

These are events used to get the attention of the user and create inviting as well as ‘human’ elements. Every time there is an action on an app or website,there is usually a response,usually known as a micro-interaction. On your website,you could include scrolling animations,chimes and hovering icons. It’s a great way to make the audience involved in your website. That way,users can be excited about the way they navigate your site and their actions whilst using it. Even better,it’s a great way for your website to feel a little smarter.

Retro Art

Although it’s a retro design element,it’s making a huge comeback in 2019. Previously,glitch art was abandoned because of the poor internet connections available,this resulting in poor results. Now that broadband has become so pervasive,glitch art has become quite significant. It’s an amazing way to draw the audience to a part of your website that’s warped,glitch or double exposed. It brings out a psychedelic look and amplifies a feeling of disorientation,something most people love.

Use More Videos

Having video content on your website is not something new. But having it will make your page stand out. Plus,it will cater to those visitors who are in a rush and don’t have enough time to go through all the information on your page. Note that,Google has provided a platform for video content to prosper. Every search result features some video content thus a lot of websites have prioritized the use of videos to get a foot on the ladder. Don’t forget that videos are easy to share so you can count on more traffic.

Using these website design ideas for 2019 will be sure to bring you improved results!

For more information please visit rouge-media.com